International Implementation projects

International rollouts without the usual complexity

Deploy Microsoft Dynamics 365 across countries and sites with a proven global model combining central governance and local expertise.

The challenge

Expanding your Microsoft Dynamics 365 across multiple countries sounds straightforward until local requirements, languages, regulations, and business practices start pulling the project in different directions. Many international implementation projects struggle because they lack:

  • A clear global rollout model
  • Strong coordination between HQ and local teams
  • Local expertise in each country
  • A scalable approach for future rollouts
International ERP rollouts

Our customers

Our customers are typically headquartered in Scandinavia, the DACH region, or the Adriatic region, with operations spanning Europe, North America, Asia, and beyond. 

They typically need a Microsoft Business Solutions Partner who can support:

  • Multi-country implementations
  • Multi-site manufacturing or service operations
  • Global ERP templates with local compliance
  • Coordinated international rollouts
  • Long-term support across regions
International project rollouts

Our solution

BE-terna delivers international Microsoft Dynamics 365 projects through a structured, scalable model.

  • Global template driven by HQ.
  • Central governance via our International Project Organization (IPO).
  • Local execution through trusted partners in 30+ countries.
  • Microsoft Dynamics expertise across all region
A global delivery model for Microsoft Dynamics 365

How it works

Rolling out Microsoft Dynamics 365 across multiple countries? Then you already know that what looks like one project is actually 10, 20, or 50 local implementations. The difference between success and chaos is a model that scales. We’ve summarized how we approach below:

Define the global template

Together with headquarters, we establish a standardized ERP template that includes:

  • Core business processes
  • Data models
  • Reporting structures
  • Integration architecture
  • Governance and compliance standards

This template becomes the blueprint for all rollouts.

Prepare country rollout

Each country rollout begins with a local fit-gap analysis.

This ensures that the global template works with:

  • Local accounting rules
  • Tax regulations
  • Statutory reporting requirements
  • Local business processes

Adjustments are made without compromising global consistency.

Execute the rollout

The rollout is executed by a combined international team:

  • Global project leadership from BE-terna
  • Local implementation experts through our partner network
  • Customer stakeholders from HQ and local operations

To ensure global alignment and local ownership.

Support and continuous improvement

After go-live, we provide:

  • Global system governance
  • International support coordination
  • Continuous improvement of the global ERP template

This enables you to scale to new markets and acquisitions.

International Microsoft Dynamics 365 Implementations

Plan your international project rollout with confidence

Talk to our experts

Germaine Haggar

Global Account Executive

E-mail: germaine.haggar@be-terna.com

Book a meeting with Germaine if you need help with an international implementation project or want to start one.


Book a meeting

Want to join our partner network?

Book a meeting with Partner Manager Frank Naujoks if you want to know more about how we partner with other Microsoft Business Solution Specialists.

Talk to our experts

Frank Naujoks

Microsoft Alliance & Partner Lead

E-mail: frank.naujoks@be-terna.com

Book a meeting with Frank if you are a Microsoft Business Solutions Partner and want to join our network.

Book a meeting

Related case studies

BabyBjörn

BabyBjörn optimizes global ERP processes, warehouse management, and decision-making with Microsoft Dynamics 365 Finance & Supply Chain Management.

The result:

  • Standardized processes across international subsidiaries
  • Optimized warehouse management and more efficient supply chain operations
  • Improved planning, control, and decision-making through intercompany and master planning capabilities
Read the full story

"Rather than trying to be experts ourselves, we rely on BE-terna's professional expertise. They act as our external IT department for the ERP system."

Krister Lann,
Global ERP System Manager

Internorm

Internorm strengthens international sales collaboration, reduces administrative workload, and creates new opportunities for customer engagement with Microsoft Dynamics 365 Sales.

The result:

  • More efficient collaboration across sales teams in different locations
  • Reduced administrative burden for the sales team through optimized CRM processes
  • Phased implementation, starting in the UK with planned rollouts to additional regions
Read the full story

"We chose BE-terna and Microsoft because, on the one hand, we wanted to benefit from their industry expertise in the construction supply sector, and on the other hand, Microsoft provides a truly future-proof technology platform that will support us in driving further innovation."

Helmuth Berger,
CEO

Infobib

Infobip establishes a scalable global finance structure, greater transparency, and standardized governance with Microsoft Dynamics 365 Finance implemented by BE-terna.

The result:

  • Centralized financial reporting across all entities
  • Real-time visibility into cash flow and transactions
  • Standardized tax and accounting configurations to support international scalability
Read the full story

"Overall, Microsoft Dynamics 365 Finance provides a strong foundation that supports our growth and gives us the confidence that our ERP system can evolve alongside our business."

Maja Cvetko,
Head of Microsoft Dynamics 365 Finance and Power Platform

Contact us

Fill out this form if you are ready to start a project or have questions about how we work internationally. 

We are ready to talk about your international Microsoft Dynamics ERP project and the business transformation that follows with it.

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